Intercom lets you communicate with customers, personally, at scale. It’s a customer communication platform with a suite of integrated products for every team – including sales, marketing, product, and support. Our products enable targeted communication with customers on your website, inside your web and mobile apps, and by email.
With this app, you can add the Intercom Messenger to your Uberflip-powered experiences in just a few clicks and start chatting with customers and visitors right away.
- Installs the Intercom script on your Uberflip account, allowing you to use Intercom Messenger on your Hub(s).
- Click here for a full overview of Intercom Messenger features.
To use this app, you must have an Intercom account.
To configure the Intercom Chat app, you will need your Intercom workspace ID. For instructions on how to find it, see this help article from Intercom.
Your Intercom workspace ID is a string of letters and numbers within the single quotes, like a1b34567.
You can configure settings for this app at both the account level and the Hub level:
- Settings at the account level will apply across all Hubs within your Uberflip account
- Settings at the Hub level will apply to that Hub only, and will override any existing account level settings for that Hub.
For instructions on how to configure account level and Hub level settings for Uberflip Marketplace apps, see this help article.
Account Level Settings
Account level settings for this app are optional: if you prefer, you can choose to configure this app only at the Hub level.
You can configure the following settings for this app at the account level :
Intercom workspace ID
Enter your Intercom workspace ID. Setting the Intercom workspace ID at the account level will apply the same ID to all Hubs within the account, unless overridden at the Hub level.
Hub Level Settings
Use Hub level settings to configure this app for each of your Hubs individually.
You can configure the following settings for this app at the Hub level:
After installation, this app is disabled by default for all Hubs in your account. Toggle this switch on (green) to enable the app on the current Hub. When the app is turned on, the Intercom Messenger chat widget will be enabled for the current Hub.
As this setting is Hub-specific, you must turn this setting on separately for each Hub on which you want to use this app.
Intercom workspace ID
Optional: Enter your Intercom workspace ID. If you have set your Intercom workspace ID at the account level, you can use this setting to override the account-level ID with a different Intercom workspace ID on the current Hub.