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Drift Chat
The Drift app is one of the easiest ways to add live chat to your Uberflip content experiences and convert more visitors with conversational marketing. Combining Uberflip and Drift will allow you to engage buyers in timely conversations while they’re consuming your content.
Features:
- Easily integrate Drift chat into your Uberflip Hub(s)
- Click here for a full Drift feature list and overview
Requirements
To use this app, you must have a Drift account.
Setup
To configure the Drift app, you will need your Drift ID, which you can find in your Drift JavaScript snippet. For instructions on how to get the JavaScript snippet see this article from Drift.
In the JavaScript snippet, look for a line like:
drift.load('abc1234defg');
Your Drift ID is the string of letters and numbers within the single quotes, i.e. abc1234defg in the example above (the ID itself does not include the single quotes).
App Settings
You can configure settings for this app at both the account level and the Hub level:
- Settings at the account level will apply across all Hubs within your Uberflip account
- Settings at the Hub level will apply to that Hub only, and will override any existing account level settings for that Hub.
For instructions on how to configure account level and Hub level settings for Uberflip Marketplace apps, see this help article.
Account Level Settings
Account level settings for this app are optional: if you prefer, you can choose to configure this app only at the Hub level.
You can configure the following settings for this app at the account level :
Drift Chat Widget ID
Enter your Drift ID. Setting the Drift ID at the account level will apply the same ID to all Hubs within the account, unless overridden at the Hub level.
Hub Level Settings
Use Hub level settings to configure this app for each of your Hubs individually.
You can configure the following settings for this app at the Hub level:
Enabled
After installation, this app is disabled by default for all Hubs in your account. Toggle this switch on (green) to enable the app on the current Hub. When the app is turned on, the Drift chat widget will be enabled for the current Hub.
As this setting is Hub-specific, you must turn this setting on separately for each Hub on which you want to use this app.
Drift Chat Widget ID
Optional: Enter your Drift ID. If you have set your Drift ID at the account level, you can use this setting to override the account-level ID with a different Drift ID on the current Hub.